1. Why do we choose your program?

2. What do you really offer through your "Learning Chinese Online" Program?

3. What is the cost of your Custom-Designed Chinese Program? Do you have refund policy?

4. How to get enrolled ? How to pay your service? When can I start the lessons?

5. Can you provide an off-line version of your online lessons?

6. After the payment, if I can't finish the lessons or your service this year, can I use the the payment for the next year?

7. How many Chinese characters are there?

8. How to view the Chinese texts online or at your Website?

1. Why do we choose your program?

• Easy as ABC
• For all ages
• Flexible Schedule
• More choices in class size
• Our instructor as a native Chinese speaker and a frequent traveler to China has over 20 years of language teaching & training experience. Her up-to-date knowledge and information will fulfill your desire to know every aspect of the language and culture
• Conduct the lessons in Mandarin (Mandarin is Chinese Official and the most standard language)
• The learning contents are always tailored & designed according to each student's needs and progress
  

2. What do you really offer through your "Learning Chinese Online and Offline" Program?

Listening, Speaking, Reading, Writing ( Simplified or Traditional Chinese Characters ), Appreciation of Chinese Music, Introduction of Chinese Culture, Customs, Business and Economics... In addition, if you have something specific in mind that you don't see on our website, please contact us and we will try to help you.

3.   (1) What is the cost of your customized Chinese lessons?
       
            The fees are based on each student's requirement according to their Enrollment Form and further explanation in the form,
            therefore please make it very clear what you exactly want to learn and how long you want to learn.

          (2) Do you have refund policy?

            Yes, we do have refund policy :
            All the students are eligible for the refund of tuition and fees. For more information, please read the Payment Information page.

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4. How to get enrolled ? How to pay your service? When can I start the lessons?

(1) Fill out and send us the Enrollment Form to get enrolled.

(2) Payment methods accepted: Personal / business check, money order, cashier's check, wire transfer, Paypal Account, Visa and MasterCard. But If you pay with credit card, please click here.

(3) After your payment is confirmed, you will receive your personal login information which allows you to start and access your course program on the Internet soon.

5.Can you provide an off-line version of your online lessons?
Yes. Please let us know, we will advise you how much the off-line version might cost. You may choose paper copy / floppy disk / CDR / what you request.

6. After the payment, if I can't finish the lessons or your service this year, can I use the the payment for the next year?
No, you can not. Due to the tax reason, you have to take the lessons or use the service in the same year .

7. How many Chinese characters are there?
Any Chinese characters FAQ , please visit http://zhongwen.com/faq.htm.

8. How to view the Chinese texts online or at your Website?
We try to make Chinese texts to be graphics on our website for your online lessons. So you don't have problem.

But for viewing and using Chinese on computers, please visit the Chinese Computing website http://www.chinesecomputing.com. This site answers your questions about viewing and using Chinese on computers, and has related explanations, links, and sample programs.

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